Shipping Policy

Shipping

Orders are generally shipped within 3-5 business days from when the order was placed. Shipping times may vary. Please allow ample time to receive your order as arrival dates cannot be guaranteed.

Shipping and Handling costs vary by item and location. Items on the Pau Hana website are charged shipping based on location, product size and weight. 

Shipping and Handling charges will be calculated at checkout

Additional shipping charges will be added to orders shipped to Hawaii, Alaska, International, and Puerto Rico. Shipping charges will be calculated at checkout or a Pau Hana Staff member will contact the buyer if there are additional shipping charges.

Please note all days are in business days from the day after the order is received by Pau Hana. Orders can take up to 3-5 days to get processed and ship. Delivery can take 7–14 business days to deliver.

Orders made after 11am on Friday will get processed the next working day.

Board Bags are shipped Flat Rate in the USA.

USA East Coast $49

USA West Coast $29 

Gear Rack - Bimini Skiff

Shipping to a Freight Terminal Only.  Cannot be shipped to a home address. A Pau Hana Staff Member will contact the buyer with instructions. 

USA Flat Rate $175

Local Pickup at Pau Hana
A Team Member will contact the buyer when the order is ready for pickup. A scheduled time will be made for pickup to ensure a staff member will be available.
Local Delivery in Los Angeles County (if applicable)
A Team Member will contact the buyer when the order is ready for delivery. A scheduled time will be made for delivery. The buyer must be present for delivery. 
Shipping Costs
Shipping costs are non-refundable.
International Shipping 
For items purchased through our website and shipped internationally, the buyer is responsible for paying all duties and taxes incurred during shipping.